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Read the UKRN’s annual report and 2019/20 work plan

Today we have published the UKRN’s annual report and 2019/20 work programme, in which we set out what we achieved in 2018/19 and how we will build on this to improve outcomes for consumers and the economy across the sectors we regulate.

The past year has been a successful one for UKRN. We published guidelines on power of attorney for use across the telecoms, water, energy and financial services markets in England and Wales. We brought regulators together, sharing learning and best practice, through events on a wide range of issues, including innovation, fairness, investment, resilience, tackling the gender pay gap and at our biggest ever annual conference focused on data, innovation and consumers in vulnerable circumstances. We worked as part of the Digital Framework Task Group, putting the ground work in place to enable cross-sector sharing of infrastructure data. We have also continued to work closely with Ofgem, Ofwat and water and energy companies on rolling out priority service register data sharing, ensuring more people in vulnerable circumstances get the support they need.

2019/20 will build on these successes. We are expanding the network and are delighted to welcome two new members to the UKRN: The Information Commissioners Office and The Pension Regulator. We look forward to working with both organisations and welcome the insight and expertise they will bring.

We are also setting out ambitious plans for further collaboration across a wide-ranging programme of work organised around two key themes: vulnerability and infrastructure and investment. You can read more detail about our plans in both of these areas in the forward work plan.

Working collaboratively across these issues is key to delivering good outcomes for consumers, and we look forward to working with our members to continue to build on our successes in 2019/20.